ENGLAND FOOTBALL – Thank You

We hope you are well and enjoying the season after what has been an incredibly challenging couple of years for leagues and clubs up and down the country.

Firstly, we would like to thank you for the resilience you and your fellow league and club officers within your organisation have shown over this period. Without your dedication and enthusiasm many players would not be playing today. It is a testament to your efforts that football is back, providing all the enjoyment and benefits to hundreds of thousands of players, officials, parents, coaches, spectators, and many others who love our nation’s game.

We also want to acknowledge that the return to football has not been well supported by our new Player Registration system and other elements of FA Technology, nor by our speed of response to issues you may have faced. We and all involved would like to take this opportunity to profoundly apologise for any wasted time, upset or anxiety this may have caused. Our aim is to support you in your critical role through efficient digital technology and response times and for many this has not been the reality. Although we believe the major technology issues have now been fixed and what we are currently building will benefit the whole game, please be assured we are undertaking an in-depth review of why and how these issues occurred, so we can learn the lessons and ensure they don’t happen again.

Our sincere thanks again for your continued commitment to the game we all love. We in turn are committed to keeping you regularly updated as we work to improve our support to you and the game.

Kind regards,

James Kendall
Director of Football Development